Why Choose Greenscape?

Delivering Outstanding Results Through Great Service

We have built Greenscape to be responsive to your needs. Our team of client relations managers, professional designers, horticulturists, client care specialists, technicians and administrative staff all understand that our commercial clients want the job done right with a minimum of fuss. We do this by living our mission of “Outstanding Results Through Great Service” everyday.

We use a variety of techniques to ensure that our communication levels and scheduling objectives meet client requirements. Each commercial client is assigned a Client Relations Manager (CRM). He or she will work with you to get the job done.

One Point of Contact

• A dedicated Client Relations Manager is your one point of contact for everything from daily maintenance issues, to inclement weather, to billing questions. Client Relations Managers do not have field responsibilities; they are paired with a field manager who supervises the landscape team for your property. Your CRM will be responsive and make sure the work gets done so you don’t have to waste time following up.

• We give our Client Relations Managers the tools to get the job done right for you. Each CRM carries a laptop and smart phone so that they can be reached at all times. We will respond to any issues you bring up within 24 hours. We provide proposals within X days of request.

On Time. Done Right.

When we surveyed clients recently, we heard repeatedly that they just want the job to be done right and in a timely fashion.

We know how frustrating it can be when a vendor does not show up as scheduled or when rework is needed. Our goal is to ensure that every job is on time and done right.

• On Time. Our internal database system is built with checks and balances in place to eliminate handwritten lists and increase accountability as the schedule is reviewed daily by our operations manager. Your CRM enters required tasks for your property into our system, which then schedules and assigns the tasks to a crew and field manager. Once your task is marked as complete by the field manager, an email is generated to notify your CRM that the work is done.

• Done Right. Our thorough and meticulous crew members are trained to treat your property, employees and visitors with respect. Team members working on site are easily identified by their neat, clean uniforms and safety vests. Your Client Relations Manager will make regular checks of your property and conduct regular site inspections with your property representatives. Our goal is to ensure that each job is done correctly the first time.

Training & Experience Matter

Our success is a direct result of hiring excellent people and providing ongoing training and advancement opportunities. We have been able to maintain a strong presence in the marketplace with our focus on satisfying customers and providing them great services at a reasonable value.

Greenscape supports team members who want to advance in the industry. Many of our employees and managers have industry certifications, such as Certified Landscape Designer, Certified Plant Professional, Landscape Industry Certified – Manager, Landscape Industry Certified – Technician, and NC Stormwater BMP Inspection and Maintenance Professional.

Greenscape employs over 90 full time landscaping professionals. The team grows to 160 in the peak season utilizing reliable and legal guest workers under the H2B visa program. We screen the seasonal workforce each year through the federal E-Verify program to ensure a legal workforce. In addition, Greenscape complies with state and federal laws, as well as OSHA standards. Subcontractors are utilized on some projects. Our subcontractors are vetted with our pre-approval process prior to being utilized by Greenscape Inc. This ensures that all insurance and other legal documentation is on file and updated annually with our office. We consider our subcontractors as partners in our business, and expect them to provide services for you with the same consideration as Greenscape direct employees. Each job is always inspected by a Greenscape team member at completion.

Awards & Mentions

In our quest to serve our clients, we have received numerous awards. In 2014, Greenscape Inc. was named the large category winner for the Professional Landcare Network’s (PLANET) 2014 Community Stewardship Award. The Award recognizes landscape businesses and organizations that make a significant commitment to their communities.

We are most proud of two awards earned by our clients: Cotton Incorporated received a Merit Award for Landscape Management Services Provided and Cameron Village was given a Distinction Award for Containerized Annual Flowers by the NC Nursery and Landscape Association (NCNLA). We have also been named a Maggy Award winner for “Best Landscaper” in Cary, NC and won several awards in the Governors Club Custom Home Program, just to name a few. The Professional Landcare Network (PLANET) has also recognized Greenscape with several safety program awards, including a Gold Level Performance in Safety Award, which reflect our focus on workplace safety.