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| Irrigation Service Technician |
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| Essential Functions: |
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Field Management
- Maintains familiarity with each irrigation job's specifications and insures compliance
- Determines priorities and division of irrigation service work on a daily basis to ensure timely customer service while maximizing client route
- Insures that all equipment and materials (heads, nozzles, pipe, etc) are available in sufficient quantity to complete the days tasks
- Departs the yard by designated time to insure maximum time available on clients site
- Manages equipment needs and sees that all equipment is properly maintained
- Communicates changes/adds with Irrigation Coordinator
- Visits sites to evaluate quality of turf/beds and proper irrigation system maintenance
- Sells minor enhancements to existing irrigation systems
- Sells minor enhancements to existing lighting systems
- Anticipates and solves problems before they occur
- Responds quickly to problem areas
- Coordinates with other Greenscape departments to resolve warranty issues
- Coordinates with Irrigation Manager in the use of shared equipment as well as additional personnel needs
- Other duties as assigned by the Irrigation Manager
Safety
- Responsible for proper training in safety techniques and procedures to promote safety at all times
- Includes in safety training the critical importance of safe material handling, proper equipment operation and the need for correct use of personal protective safety equipment and devices at all times
- Demonstrates ability to safely operate equipment
- Intervenes to prevent unsafe practices from occurring if observed
- Understands and upholds all Greenscape safety standards per Greenscape policies including the Hazard Communications program
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| For more information about these opportunities, please contact: |
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Eduardo Gonzalez
919.552.7742 |
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Fax resume to:
919.567.9570
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Mail your resume to:
P.O. Box 97
Holly Springs, NC 27540
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Email resume to:
egonzalez@greenscapeinc.com
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Quality Control
- Consistently presents quality expectations/Greenscape standards to employees
- Maintains a proactive approach to ensure the highest possible quality control in all levels of the irrigation service department
- Maintains jobs at above Greenscape quality standards
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Client Relations
- Manages irrigation service packages for existing /new clients
- Involves marketing irrigation services to new clients
- Meets with client as required
- Keeps clients informed of their services
- Informs clients of any schedule changes
- Responds to clients request in a timely fashion
- Presents professional image and assures legendary customer service at all times
- Anticipates clients needs in proactive manner
- Resolves problems in a timely manner
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Personnel Development
- Understands and upholds Company mission and vision statement and company core values
- May assist in training other irrigation service technicians and/or other personnel with irrigation responsibilities
- Reviews work performance through self evaluation, employee performance planning with Irrigation Manager and feedback from clients or others they interact with
- Monitors progress towards objectives and goals as outlined in the Crew Competency Plan
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Administrative
- Responsible for tracking labor and materials and processing proper paperwork (payroll timesheets, materials used, billing information, etc) in a timely manner
- Tags equipment and completes and remits equipment repair sheets to Shop Manager/Shop technician for repairs needed in a timely manner
- Informs Irrigation Manager of repair requests
- Monitors irrigation materials in order to maintain efficient inventory levels
- Conducts irrigation material inventory counts as requested by Controller
- Works with Purchasing manager to order irrigation stock
- Upholds the Greenscape uniform/dress code
- Proactively supports and enforces company policies and procedures
- Exemplifies the Principles and Values adopted by Greenscape
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The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skill, efforts or working conditions associated with a job.
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SKILLS
- Demonstrated ability to read landscape and irrigation blue prints plans for comprehension and implementation
- Demonstrated ability in irrigation system management, equipment operation and basic small engine field repair and troubleshooting
- Demonstrated ability to read maps, give and follow clear directions
- Good communication skills (oral and written) particularly for conveying technical information
- Demonstrated positive approach towards customer service and coworkers
- Must have a high level of motivation, enthusiasm, be a self-starter and perform daily under pressure.
- Ability to work without direct supervision for extended periods of time
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